We stand behind the quality of our products and want you to feel confident in your purchase. If you’re not satisfied—even after trying the product—we offer returns on gently used items within 15 days of delivery.

Eligibility for Return:

• Products must be at least 75% full and returned in original packaging.
• Returns must be initiated within 15 days of the delivery date.
• Proof of purchase (order number or receipt) is required.

How to Start a Return:

Email us at support@preeminencebeauty.com with your order number and a brief explanation of your experience. We’ll provide instructions for the return process.

Refunds:

Once we receive and inspect the return, a full or partial refund will be issued to your original payment method, depending on the amount of product used. Original shipping fees are non-refundable.

Exclusions:

• Final sale items and products purchased through third-party retailers are not eligible for return.
• We reserve the right to decline excessive or unreasonable returns.